Returns & Exchanges
At The Foldie, we want you to love your travel gear; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all items in original condition. Our streamlined process ensures your return is handled quickly so you can get back to planning your next adventure.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at home.
- 3.Package Your Items
Place your items in their original packaging, attach the shipping label securely to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your returned items, we will issue a refund to your original payment method within 5-7 business days.